If the program works, open your Antivirus or Windows Defender settings.
The auto-detection of initial contact gap leads to a numerical singularity in the stiffness matrix.
Ensure you are using the latest supported drivers for your hardware.
How to Fix the "ansyswbuexe encountered a problem" Error in ANSYS Workbench If the program works, open your Antivirus or
Introduction The ANSYS Workbench executable (ansyswbuexe) is the graphical front end that coordinates project files, launches solvers and tools, and manages the Workbench process. When it crashes or aborts unexpectedly, modern versions present a generic dialog indicating an error and that a diagnostic file was written (often to a temporary or Workbench folder). Because the message is terse, users need a structured approach to diagnose and resolve root causes that range from corrupted user files and license/server issues to GPU/driver conflicts and OS-level permission or antivirus interference.
Relaunch Workbench; Ansys will rebuild these folders from scratch. Ansys Innovation Space 2. Update Graphics Drivers
Contact support if:
Follow these troubleshooting methods in order from the most common, non-invasive solutions to deeper system adjustments. 1. Clear and Reset Ansys Application Data
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ANSYSWBUEXE encountered a problem. A diagnostic file has been written. How to Fix the "ansyswbuexe encountered a problem"
A glitch in checking out a license feature.
: In Mechanical, go to File > Options > Analysis settings and solution . Ensure the Scratch solver files directory is set to a valid, existing path.