If the keys are expired, you must request a new license key ( .key file) from the Hexagon Asset Lifecycle Intelligence support portal. Step 4: Re-point the Client to the License Server
To resolve the "Cadworx SPLM error 7502," try the following steps:
Use the "Select License Machine for Client" option to point the software to the correct server name or IP address. 2. Check Network Connectivity
If you have specific questions about your CADWorx version, I can provide more targeted troubleshooting steps. cadworx splm error 7502
CADWorx and its associated SPLM (SmartPlant License Manager / Siemens PLM-like licensing middleware) integrate complex licensing and configuration systems to support plant design workflows. Error 7502 is a common runtime/licensing fault reported by users during CADWorx startup or when attempting to access specific modules. This essay examines probable causes, diagnostic approaches, and practical remediation steps to resolve Error 7502, balancing technical detail with actionable guidance.
If these steps don't resolve the issue, check with your CAD administrator to ensure the SPLM server itself hasn't reached its seat limit or that the license key hasn't expired.
Have there been any recent or network changes ? If the keys are expired, you must request
: If the client software is installed but failing, use the Repair Client Software tool in the Windows Control Panel.
Select and click Select License Machine for Client .
Open a command prompt and ping the license server by name or IP to verify basic connectivity. Check Network Connectivity If you have specific questions
Double-click it and verify that the value perfectly matches your current license server’s name or static IP address. Step 5: Regenerate the Machine Identifier (If Applicable)
If you frequently encounter Error 7502 on older applications, Hexagon recommends . ISL is the next-generation cloud-based system that replaces the need for local SPLM servers and hardware locks. Summary of Quick Fixes Configure SPLM Link the client computer to the server Node Name. Add Firewall Rule Allow pdlice.exe through the firewall. Restart Service Ensure the license manager service is active on the server. Upgrade to ISL
Windows Firewall or third-party security software is blocking the network ports used by SPLM.
The current license key or machine certificate has passed its expiration date.