Daniel Goleman Emotional Intelligence Ppt Verified

Reading your own emotions and recognizing their impact.

Emotional Intelligence (EI) is the single biggest predictor of performance in the workplace. While technical skills and IQ matter, they are merely "threshold capabilities" required for entry-level roles.

Graphic showing overlapping circles representing the connection between Empathy and Relationship Management. daniel goleman emotional intelligence ppt verified

The ability to control impulsive emotional reactions, stay calm under pressure, and maintain focus on goals.

Show a video of a client yelling. Ask: "Using Self-Management, what do you say?" The verified answer is not a script. It is: "I notice I feel defensive. I will breathe for 6 seconds to allow my prefrontal cortex to re-engage before I respond." Reading your own emotions and recognizing their impact

A large 2x2 grid displaying the four quadrants: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

Knowing your strengths and structural limits. Welcoming constructive feedback. Ask: "Using Self-Management, what do you say

: To heal rifts in a team, motivate during stressful times, or rebuild broken trust. Impact on Climate : Positive. 4. The Democratic Leader ("What do you think?") EQ Driver : Collaboration, team leadership, communication.

EI involves training the brain to respond to stress rather than react, altering brain circuitry over time. www.aicura.com 2. Goleman's 4 Domains & 12 Competencies