If prompted by Windows User Account Control (UAC), click . Step 3: Configure the Installation Wizard
With the software installed, Elias hit "Launch." The interface flickered to life, showing a blank map of the hospital's four wings. He clicked 'Commission,' and suddenly, the screen flooded with green icons. Hundreds of smoke detectors, call points, and sounders began checking in, reporting their health from every corner of the building.
Installation issues usually stem from permission blocks or driver conflicts. Error: "Dongle Not Found" : Missing security runtime drivers.
Hardware: A physical RS232 serial port or a high-quality USB-to-Serial converter (the Honeywell/Gent approved lead is recommended).
Open the Windows and locate Ports (COM & LPT) .
Driver Conflicts: Cheap, non-branded USB-to-RS232 adapters often cause data corruption or "Timeout" errors. Use the official Gent lead whenever possible.
Common issues that may arise during the installation and use of the Gent Vigilon Commissioning Tool include:
Proper preparation is key to ensuring a smooth installation and avoiding common issues.
During the install, a pop-up will appear: "Install Device Drivers for USB/SMS Interface?"
